MANAGEMENT INFORMATION SYSTEM
MANAGEMENT INFORMATION
SYSTEM
The subject of management
information system (MIS) has different meaning for different people.
The concept of MIS has evolved over a period of last two decades or so. The
initial management information systems were built to process transactional data
of an organization and to produce regular reports. The reports were not
targeted and individuals picked the required data from the report. The
information systems evolved further and produced different reports according to
requirements. Instead of user looking through the report for required data, the
system generated a report in a suitable format that created an impact on its
user and provoked an action, a decision or an investigation. Today, an
information system has evolved to the stage where they handle databases and
facilitate decision-making.
Accordingly, definition of MIS has also
evolved. There are many closely related definitions in use. The terms MIS is synonymously used
with terms the Information System (IS), the Information and Decision System and
the Computer based Information System.
The MIS is defined as an integrated system
of man and machine for providing the information to support the operations, the
management, and the decision-making function in the organization.
The above definition emphasizes an
association between MIS and decision-making. An application software that
processes data, which is not used for decision-making, cannot be called an MIS.
For instance, acomputer-aided design system is not an MIS.
An MIS deals with information that is
systematically and routinely collected in accordance with a well-defined set of
rules. In other words, data collection is a planned activity for which
resources are allocated and rules are defined.
The information provided by an MIS assists
managers in planning, organizing, staffing, coordinating, directing and
controlling the operations of an organization. The management experts
have viewed these steps as Management Control system. The following figure
shows relationship between operations, planning and control.
Figure-I
: Management Control System
In any organization that has planned
activities leading to the achievement of the stated goals, there is always a
control process in place that measures progress towards these goals and enables
the manager to deduct the deviations from the original plan in time. It is the
responsibility of the management to take corrective actions before it is too
late. The deviations may be due to environmental changes or due to the mistakes
made by people. An MIS is concerned with planning and control.
An MIS has large amount of data as its
integral part that is stored and managed by a data base management
system.
An MIS must have the following features:
1) It must be capable of handling
voluminous data. The data as well as transactions must be validated.
2) It must be able to perform operations on
the data irrespective of the complexity of the operations. Often
multi-dimensional analysis is required.
3) An MIS should facilitate quick search
and retrieval of information. An MIS must support mass storage of data and
information.
4) The information must be communicated to
the recipient in time. Moreover, the communicated information must be
relevant.
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