Personnel Management
It is: attracting and developing competent employees and creating the
organizational conditions which result in their full utilization and encourages
them to put forth their best efforts.
Duties & Responsibilities of Personnel Manager
Human resource (HR) department deals with wide range of activities from
strategic planning level to the day to day operations level. Therefore defining
roles and responsibilities of HR manager is a quite complex task but some of
the functions carried are summarized below.
- Involvement in the strategic planning process
HR manager gets involved in the strategic planning process of the
organization and identifies HR as a core competency of the
organization. When HR is assumed as a core competency HR becomes a
competitive advantage for the organization and HR manager is responsible of
developing the HR of organizations to bring the stated competitive advantage to
the organization.
- Forecasting the labour requirement
The HR manager holds the responsibility of forecasting the labour
requirement of the organization in the future based on the future level of
sales/production level of the organization. The labour forecast may identify
the need for need for hiring or firing employees.
Once the labour forecast is done organization can identify the need for more
labour in the organization if the existing workforce is not sufficient to
handle the future workload. In such a situation HR manager has to recruit new
potential candidates to fill the vacancies. Recruitment is the process of
creating a pool of potential candidates who can be employed to fill the
vacancies.
Selection is the process by which the most suitable candidate is selected
from the recruited pool of candidates. Selection is done by carrying out
various types of tests and interviews. HR department/manager is responsible of
selecting the most suitable employees to fill existing vacancies.
Induction is the process by which new employees are made familiarized with
the organizational environment. Once the employees are selected they need to be
introduced to other staff of the organization and they should be
given necessary guidelines about the organizational culture and the
procedures.
Once the employees are done with the induction they become an employee of
the organization but the skills they possess may not be adequate to carry out
required tasks. The need for training arises when the there is a gap between
expected level of skills and the current level of skills of an employee. If a
there is a training need HR department has to design
training programs and execute them.
HR manager is responsible of motivating employees to carry out their duties
of a timely and accurate basis.
This is where the employees performance are evaluated based on
expected level and the actual level of the performance. HR department needs to
design performance appraisal systems to appraise the employee performance on a
fairly manner.
Once the employee performance evaluation is done HR department needs to
design good employee rewarding packages to reward
well performing employees. These rewards could be
of monetary or non monetary in nature.
- Managing Carrier Growth of employees/Promotions
HR department is responsible of managing the carrier growth of employees
where they needs to promoted in the carrier ladder if they are suitable to fill
existing vacancies in high ranks of the organizational structure.
When the organization decides that thy no longer need the service of certain
employee they need to be sent to be given the redundancy notices and
have to be paid the redundancy charges. HR department has
to manage this process.
- Managing employee grievance
HR department needs to accept the grievance and complaints submitted by
the employees about their problems. HR department need to listen to
grievance and should come up with solutions to solve problems.
- Managing complains about employees
There can be complaints about employees regarding poor performance, bribery,
misbehavior and so on. HR department needs to hear those complains and
make necessary steps (advising/punishing employees) to solve those
issue
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