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Thursday 13 September 2012

Weber's Bureaucratic Management

Bureaucratic Management

Bureaucratic management may be described as "a formal system of organisation based on clearly defined hierarchical levels and roles in order to maintain efficiency and effectiveness."
Max Weber embellished the scientific management theory with his bureaucratic management theory which is mainly focused on dividing organizations into hierarchies, establishing strong lines of authority and control. Weber suggested organizations develop comprehensive and detailed standard operating procedures for all routinized tasks.

Max Weber was a historian that wrote about the emergence of bureaucracy (or bureaucratic management) from more traditional organizational forms (like feudalism) and it's rising pre-eminence in modern society. Scott defines bureaucracy it as "the existence of a specialized administrative staff". According to Weber, bureaucracy is a particular type of administrative structure developed through rational-legal authority. Bureaucratic structures evolved from traditional structures with the following changes:

1. Jurisdictional areas are clearly specified, activities are distributed as official duties (unlike traditional form where duties delegated by leader and changed at any time).
2. Organization follows hierarchical principle -- subordinates follow orders or superiors, but have right of appeal (in contrast to more diffuse structure in traditional authority).
3. Intentional, abstract rules govern decisions and actions. Rules are stable and can be learned. Decisions are recorded in permanent files (in traditional forms few explicit rules or written records).
4. Means of production or administration belong to office. Personal property separated from office property.
5. Officials are selected on basis of technical qualifications, appointed not elected, and compensated by salary.
6. Employment by the organization is a career. The official is a full-time employee and looks forward to a life-long career. After a trial period they get tenure of position and are protected from arbitrary dismissal.

Max Weber said that bureaucracy resolves some of the shortcomings of the traditional system. Described above was his ideal-type construct, a simplified model (not a preferred model) that focuses on the most important features. 

Weber's view of bureaucracy (or bureaucratic management) was a system of power where leaders exercise control over others -- a system based on discipline. 

Weber stressed that the rational-legal form was the most stable of systems for both superiors and subordinates -- it's more reliable and clear, yet allows the subordinate more independence and discretion. Subordinates ideally can challenge the decisions of their leaders by referring to the stated rules -- charisma becomes less important. As a result, bureaucratic systems can handle more complex operations than traditional systems.

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